Frequently Asked Questions

Get answers to frequently asked questions below. If you can't find the answer you're looking for then please contact us at hello@p-happi.com and we'll be happi to help!

General FAQ

P.Happi® supports with microbiome related concerns. The serum can help with intimate dryness and sensitive skin. The serum has a barrier function, creating a protective shield from bacteria who are not part of your natural flora. The bacterium in P.Happi®, Bdellovibrio bacteriovorous, specifically fights gram-negative bacteria leaving the beneficial bacteria to flourish, more here.

P.Happi® is not a medicinal product or medical device. It is not intended to prevent, cure or treat any disease.

P.Happi® cannot fix mechanical or functional related problems such as prolapse or voiding issues however the barrier function can help to shield from bacteria building and causing discomfort.

Please speak to a doctor if you have any specific concerns.

With the bottle standing upright apply one pump to the vulva, labia and perineum area (front to back to avoid contamination). For optimal protection make part of your morning and evening routine.

When you first open and use the bottle you will need to pump a few times. This is due to the filling process. We like to avoid leaks when we're filling the bottles with 20g of P.Happi®!

We recommend you use P.Happi® daily to maintain protection.  Use during higher risk times when you are more sexually active, stressed or traveling a lot. For example periods of sexual activity or when traveling.

Simply make a note on your calendar of the times or days when you forgot to apply the serum and continue applying it as usual from then on. You do not need to apply it multiple times to make up for a forgotten application.  Remember, P.Happi® is most effective when applied every morning and night.

No problem! Continue applying the serum even when you have your period. 

P.Happi® is not suitable for children under 3 or pregnant women.

P.Happi® is especially suitable for women who suffer from recurrent symptoms. 

P.Happi® has not been specifically tested on pregnant women. While there are no indications that the product is not suitable for pregnant or breastfeeding women, we always recommend to check with your obstetrician or midwife first.

P.Happi® is suitable for children over the age of 3 years old.

You can buy P.Happi® directly from www.p-happi.com.

P.Happi® is also available to buy at selected pharmacies across the UK. You can find your nearest stockist here.

While some users notice the effects right away it can differ from person to person.

As the microbiome is complex, the timing can vary and isn't always guaranteed.

P.Happi® and Menopause

P.Happi® is considered a good product to support with menopause. It has a dual functionality that 1) helps to support the microbiome barrier with Bdellovibrio bacteriovorus and 2) moisturise and protect the intimate area from dryness and associated risks.

The serum has been tested by women in their peri- and post menopausal stage who reported a positive impact on their menopause-related symptoms. For example 94% felt a relief in intimate dryness.

It is also non hormonal and so will be great as non-hormonal support and does not contain any fragrances or preservatives.

Yes you can! P.Happi® is a non-hormonal serum meaning you are able to use it together with hormone based treatments and can be a great addition.

If you have any specific questions about the application please reach out. 

Yes you can use P.Happi® together with your usual topical products. To get the best out of both we recommend to apply them at different times. We recommend a minimum of two hours apart but it depends on the absorption profile of the specific product. When in doubt, please send an email or ask your healthcare professional. 

Possibly however this depends on the reason your sex life has been impacted. During testing women have reported that they felt more confident in the bedroom whilst using P.Happi® with 94% reporting intimate dryness relief and 74% reporting enhanced intimate microbiome protection.

We have many stories mentioning the impact P.Happi® has had on customers' sex life here.

P.Happi® cannot fix mechanical or functional related problems such as prolapse or voiding. The barrier function can support bacteria related problems stemming from the microbiome that may have been caused by something such as prolapse.

Questions about the serum

P.Happi® is vegetarian friendly!

P.Happi® is fragrance free! We haven't added a fragrance to the serum to avoid any irritation this may cause and keep the product as natural as possible. Some users have noticed an earthy scent. This comes from the natural ingredient B.Y.M.® 1405 but this fades after application.

We use silicones in our product to create the stability and consistency of the serum that you love! Silicones have been proven to be safe for use in care products for decades.

They are non toxic and the absence of bioactivity make silicones a suitable and safe solution to administer our bacterium.

We also found that silicones are less likely to stain underwear which is something we thought important as we want you to be able to go about your day without any additional worries.

There isn’t currently an alternative that we can use in place of silicones that will provide the same level of functionality, quality and safety we want. We will however continue to research and develop our products ensuring the quality of our ingredients. Please consult a doctor if you have a specific allergy to silicones.

P.Happi® is water free and is proven to be microbiome friendly hence does not negatively impact lactobacilli which is important for your intimate Ph.

Yes. Our organism, B.Y.M.® 1405 is a natural strain and so is GMO free.

P.Happi® is manufactured in the UK and stored and shipped via our logistics partner in the South East.

Questions about testing

Yes it is. P.Happi® is not tested on animals.

We carry out lots of studies in our own lab and third party labs. P.Happi® is dermatology tested including tested on sensitive skin. We have conducted clinical tests and ongoing microbiome studies with women suffering from recurring issues. These are externally verified  by a third party.

Our packaging

P.Happi® is made in the UK to avoid any extensive shipments and thus to maintain a lower carbon footprint.

Our delivery packaging is made with recycled cardboard and can be recycled in your home recycling.

Our packaging materials are compliant with Regulation (EU) No. 10/2011 on plastic materials. The plastic materials do not contain any substances listed in Annexes II and III of the EU Cosmetics Regulation (1223/2009).

We understand that this can be frustrating however to help keep costs as low as possible we have opted for minimal packaging that can fit through your letterbox for your convenience. This means that at times the yellow P.Happi® box can get a little damaged in transit. This should not affect the integrity of the serum.

Please let us know if the bottle is damaged by emailing hello@p-happi.com

If you have any other questions please reach out to the team using the form below.